01What is Hilho?
Hilho is a Human Intelligence Platform. You provide a conversation and HIL™ helps interpret communication signals—such as likely intent, tone, dynamics and risk—before suggesting a reply.
02Is Hilho a chatbot?
No. Hilho is designed to analyze a conversation you already have. Its job is to help you understand the other person and the interaction before it helps draft a response.
03Which languages does Hilho support?
Hilho can analyze conversations in different or mixed languages. It can draft a reply in the conversation partner’s language and provide a translation in the language you choose. Quality can vary with dialect, slang and limited context.
04Can Hilho know what another person truly feels or intends?
No. Hilho identifies plausible signals in the words and context you provide. Emotion, intent, trust and manipulation indicators are probabilistic interpretations—not facts, diagnoses or proof about a person.
05What does Analysis Confidence mean?
It shows how much usable evidence the conversation provides for HIL’s interpretation. It is not a verdict about whether someone is truthful, safe or good, and should never be treated as a background check.
06Can Hilho detect manipulation?
Hilho can flag language patterns that may deserve attention, such as pressure, inconsistency or guilt framing. A flag is not proof of manipulation. Consider the wider context and, where safety is involved, seek help from a qualified person.
07What can I upload?
You can paste text or upload supported conversation files, including screenshots and PDFs. Only submit material you are lawfully permitted to use. Remove unnecessary names, phone numbers, addresses, financial details, health information and intimate content whenever possible.
08Does Hilho keep my conversations?
For registered users, Hilho saves the completed analysis and the text needed to show it again in encrypted account history. Uploaded image and PDF files are processed for the request but are not retained in history. You can delete individual history items. OpenAI API retention may separately apply for safety and service operation; see the Privacy Policy.
09Can I use Hilho for hiring, legal or other important decisions?
Hilho may help you reflect on communication, but it must not make or materially determine employment, legal, credit, housing, insurance, medical, education or other high-impact decisions. Never use it to infer workplace or student emotions from biometric data, rank protected traits or replace qualified professional judgement.
10Are suggested replies always correct?
No. Suggested replies are AI-generated drafts. Review the facts, tone and potential impact before sending. You remain responsible for the message you choose to use.
11How do the plans work?
FREE includes 10 complete analyses in total after registration; it is a one-time allowance and needs no card. PERSONAL includes up to 200 analyses per monthly usage period for €7.99/month or €69/year. Reading history is free. A new interpretation, regeneration or new suggested reply uses one analysis; a failed request with no usable result does not. Billing can be changed or cancelled in Stripe’s secure customer portal.
12How can I access, correct or delete my data?
Use the Your Data Rights page or email hilho@hilho.com. We may need to verify your identity before acting on a request and normally respond within one month where the GDPR applies.